Candidate Terms of Service

You represent that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. You may not use the Platform where prohibited by law. You are responsible for ensuring that your use complies with applicable laws and any obligations you owe to current or former employers.

You must create an account to access most Candidate features. Account authentication and identity services may be provided by our vendor, Clerk Technologies, Inc. You agree to provide accurate, current, and complete registration information and to update it promptly. You are responsible for safeguarding your login credentials and for all activity under your account. You must notify us promptly of any unauthorized use.

You may upload a resume, complete profile fields, upload credential-related documents, and provide professional information. By uploading a resume or documents, you authorize CRAConnect and its subprocessors to store, parse, and process those files using automated means (including artificial intelligence) to populate your profile, extract skills and experience, and support matching and verification workflows.

You consent to credential verification processes we may offer, which may include manual review and/or automated analysis of documents you submit. You represent that you have the right to share any materials you upload.

Unless and until you apply to a job or otherwise choose to share identifiable information with an employer, employer-facing search and discovery features may display de-identified or limited profile information (for example, therapeutic focus, credentials, and experience summaries without your name or contact details). Employers who receive an application may see the information you submit in connection with that application.

Subject to these Terms, CRAConnect grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial job search and career networking purposes in accordance with applicable law.

You agree not to:

• Provide false, misleading, or fraudulent information or impersonate any person or entity.
• Scrape, crawl, harvest, or use automated means to collect data from the Platform without our prior written consent.
• Upload or transmit protected health information ("PHI") as defined under HIPAA, or any sensitive health information you are not permitted to share. The Platform is not intended for transmission of PHI.
• Introduce malware, interfere with security, or attempt unauthorized access to systems, accounts, or data.
• Harass, abuse, or harm other users, or use the Platform for any unlawful, discriminatory, or fraudulent purpose.

CRAConnect is a technology platform. We are not your employer, recruiter, or staffing agency, and we do not make hiring decisions on behalf of employers. Job listings are created by third-party employers; any employment relationship is solely between you and the employer.

Where applicable law requires pay transparency in job advertisements (for example, certain postings in Colorado, Washington, New York, or other jurisdictions), employers are responsible for compliant postings. You are responsible for reviewing listing details and employer communications.

CRAConnect does not conduct employment background checks for candidates and is not a consumer reporting agency. Nothing on the Platform should be understood as a consumer report governed by the Fair Credit Reporting Act ("FCRA").

Messaging features may be available subject to product rules and your account status. You agree to use messaging professionally and lawfully. We may monitor, filter, or restrict messages to enforce these Terms, protect users, or comply with law.

The Platform is permanently free for Candidates for standard candidate use described in our published plans. We may introduce optional paid features in the future; if we do, we will provide notice and obtain your consent before charging you.

CRAConnect and its licensors own all rights in the Platform, including software, branding, and content we create. You retain ownership of content you submit; you grant CRAConnect a worldwide, non-exclusive license to host, reproduce, process, display, and distribute your content as reasonably necessary to operate, improve, and promote the Platform and to provide services you request.

Our collection and use of personal information is described in our Privacy Policy. We use artificial intelligence and automated tools for resume parsing, credential analysis, matching scores, and recommendations. These tools are assistive; you should not rely on them as the sole basis for career decisions.

If you are a California resident, you may have rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), including rights to know, delete, and correct certain personal information, as described in our Privacy Policy.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRACONNECT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY JOB LISTING OR MATCH SCORE IS ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CRACONNECT OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (U.S. $100) OR (B) THE AMOUNTS YOU PAID TO CRACONNECT IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (WHICH FOR CANDIDATES IS TYPICALLY ZERO). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You will defend, indemnify, and hold harmless CRAConnect and its affiliates from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your content, your use of the Platform, or your violation of these Terms or applicable law.

You may stop using the Platform at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue services in accordance with our policies. Provisions that by their nature should survive will survive termination.

We may modify these Terms from time to time. We will post updated Terms on the Platform and update the effective date. If changes are material, we will provide reasonable notice (for example, by email or in-product notice). Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Platform.

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered in Wake County, North Carolina, in accordance with applicable arbitration rules, except that either party may seek injunctive relief in a court of competent jurisdiction. YOU AND CRACONNECT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

If any provision of these Terms is held invalid, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and CRAConnect regarding the Candidate use of the Platform and supersede prior agreements on the subject. Headings are for convenience only.