Employer Terms of Service

You represent that you are authorized to bind your organization, that you are at least eighteen (18) years old, and that your use of the Platform is permitted where you operate. You will provide accurate business and contact information.

Employer access is offered on subscription tiers published on our Pricing page, including: (a) Free tier with limited functionality; (b) Starter at approximately U.S. $499 per month with one (1) active job posting; (c) Growth at approximately U.S. $1,199 per month with five (5) active postings; (d) Enterprise at approximately U.S. $3,500 per month with unlimited postings; and (e) Staffing Agency at approximately U.S. $4,000 per month with unlimited postings. Annual billing may be offered at a discount equivalent to approximately two (2) months free compared to twelve (12) monthly payments.

Paid plans may include a thirty (30) day free trial as described at checkout. Promotional pricing such as code CRALAUNCH20 (twenty percent off for a defined promotional period, such as your first six months where offered) is subject to the terms presented in Stripe Checkout and may change or end at any time.

Fees, taxes, payment methods, renewals, and cancellations are processed by our payment vendor, Stripe, Inc. You authorize us and Stripe to charge your payment method on the billing cycle you select. Downgrades, upgrades, and cancellations are subject to the policies presented at purchase and in your billing portal.

You are solely responsible for the content of your job postings and compliance with all applicable employment, advertising, and anti-discrimination laws. Where required (including for roles in or reporting to Colorado, Washington State, New York, and other jurisdictions with pay transparency requirements), you must include good-faith compensation or compensation ranges in postings as required by law.

If you are a staffing agency or recruiting on behalf of clients, you must accurately represent your relationship and, where the Platform provides an agency or staffing badge or label, use it truthfully.

You will collect, use, and retain candidate information only for legitimate recruiting purposes and in accordance with applicable privacy laws. When you receive personal information through the Platform, you acknowledge that California candidates may have rights under the CCPA/CPRA, including rights to know, delete, and correct personal information, and that you may be a "business" or independent controller for data you hold outside the Platform.

You are responsible for your hiring processes, communications, and decisions. Matching scores, rankings, and AI-assisted tools are informational only and must not be the sole basis for unlawful discrimination or adverse employment actions.

Messaging features may be available only to paying subscribers or as otherwise described in product plans. You will use messaging lawfully and professionally and will not send spam or unlawful content.

You represent that job postings reflect bona fide opportunities, that you will honor stated compensation practices to the extent required by law, and that you will not misuse candidate data.

CRAConnect retains all rights in the Platform. You grant CRAConnect a license to host and display your job postings and company materials as needed to operate the Platform. You must have rights to any materials you upload.

We may provide analytics regarding views, applications, and usage. Analytics are provided for informational purposes; we do not guarantee hiring outcomes.

You are solely responsible for compliance with federal, state, and local employment, labor, and anti-discrimination laws, including pay transparency and salary history rules where applicable.

CRAConnect is not a consumer reporting agency. If you obtain background reports from third parties, you are responsible for FCRA and analogous compliance for those reports.

Automated employment decision tools ("AEDT") may be regulated in certain jurisdictions (for example, New York City Local Law 144). You are responsible for any required bias audits, notices, and candidate rights associated with tools you use in hiring. Our Platform features are assistive tools; you remain responsible for lawful hiring practices.

Staffing agencies must comply with applicable agency licensing, co-employment, and client disclosure rules in the jurisdictions where they operate.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRACONNECT DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE HIRES, RESPONSE RATES, OR CANDIDATE QUALITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRACONNECT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO CRACONNECT FOR THE PLATFORM IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF GREATER, ONE HUNDRED U.S. DOLLARS).

You will defend, indemnify, and hold harmless CRAConnect and its affiliates from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your job postings, hiring activities, misuse of candidate data, or violation of these Terms or law.

You may cancel subscriptions through the billing tools we provide (including Stripe Customer Portal). Monthly plans: cancellation typically takes effect at the end of the current billing period unless otherwise stated at checkout. Annual plans: fees are generally charged upfront for the annual term; refunds, if any, are governed by the terms presented at purchase and applicable law.

We may suspend or terminate access for breach, risk, or legal compliance. Fees already paid may be non-refundable except as required by law or expressly stated at purchase.

We may modify these Terms and will post updates with a new effective date. Material changes will be communicated with reasonable notice. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of North Carolina. Disputes shall be resolved by binding arbitration in Wake County, North Carolina, except either party may seek injunctive relief in court. You and CRAConnect agree to bring claims only in an individual capacity and waive any right to participate in class actions, except where prohibited by law.

These Terms, together with our Privacy Policy and any order or checkout terms you accept, constitute the entire agreement regarding employer use of the Platform. If any provision is invalid, the remainder remains enforceable. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger or sale.